CYFO is committed to open communication and efficient resolution for all questions, concerns or grievances that may arise. However, it is absolutely essential the proper Chain of Command is followed when addressing any issues. This chain of command must be followed by any and all people associated with the program. A parent, guardian, coach or player should never contact the ICFL directly. Any questions, concerns or grievances addressed to them will be delegated back to Coventry Youth Football & Cheer Organization.

CYFO Chain of Command is as follows:

Head Coach- Even if your issue is regarding your Head Coach you must bring it to their attention first and attempt to resolve the issue.

Football or Cheer Director- In the event you and the Head Coach cannot come to a resolution, the issue will be brought to the attention of the appropriate Director (Football or Cheer). The Football or Cheer Director will attempt to resolve the issue by discussing the details with all parties.

League President- After discussing with the Head Coach and Football or Cheer Director you feel the issue is not resolved, the league President will hear the issue and meet with all parties involved in an attempt to resolve the issue. If the issue remains unresolved, the Executive Board will then meet and discuss the issue and attempt to resolve through discussion and/or formal vote as to the best course of action.

Any issues or concerns that fails to follow this specific review process will be deemed invalid and therefore will not be formally heard or reviewed.